RMA (Return of Material Authorization) Procedure Kontron Technology A/S (Hørsholm, Denmark)
In order to get the fastest RMA flow please follow the given instructions.
Please issue and complete the given RMA-sheet.
Please send the completed RMA-sheet to the given fax- or email-address at Kontron Technology A/S.
Kontron Technology will provide you an RMA-No by fax or email.
The goods for repair shall be packed properly for shipping, considering shock- and ESD-protection.
Please add the RMA-sheet to the relevant delivery address and include the RMA-No into shipping paperwork.
Goods returned to us in non proper packaging will be considered as customer caused faults and cannot accepted in any case as warranty repairs.
Phone: +49 9461 950 288
Fax: +49 9461 950 299